Customer Reviews

Brasington has delivered each and every time we have called. Most recently, I had a plumbing emergency (showers) and they were able to come same day, diagnose the problem and fix it. In addition to their knowledge of plumbing, both individuals who came out were very respectful of our home. They each arrived with mask and both placed shoe covers on when entering our house. I give them 5 stars and will continue to use them moving forward.

We purchased 2 Toto toilets and bidet seats from the local hardware store that needed to be installed; which requires an electrical connection in addition to the plumbing. They sent out 2 young men to complete the job. They were courteous, professional and thorough in their work. I highly recommend Brasington's. Thank you David and Tim!

With very short notice, Brasington was able to check out my plumbing issues and made an appointment for the very next day. They were able to replace my hot water heater and garbage disposal. As long as they were here working I also arranged for them to replace my "antique" toilets with modern water-saving units as well. I was very pleased with David's courteous and prompt service.

PVC cracked at tankless heater on Christmas Day. Tim from Brasington heating and plumbing repair, did a great job. Tim is very knowledgeable in his craft. If I have any other heating or plumbing issues, I’ll call Brasington and ask for Tim. Thank you

My husband and I are ushering a home from 1953 into 2022. Brasington, specifically David and Tim, helped make that happen. We had to have new duct work installed, they did upkeep on the furnace, changed our filter size & filter, installed insulation in our crawl space, replaced all of our water lines into the home, ran a water line for a tankless water heater, installed a gas line up to code in our kitchen and replaced our main line sewer to the city connect. They did amazing work and some of it in awful weather. They worked quickly but the end result did not suffer. They are both extremely friendly and kind. Their communication skills are a 10 out of 10. They went over several options of levels of service for our various projects. They explained everything they'd be doing and they answered all of my questions clearly. They gave their honest opinion and weren't trying to get me to change/fix things that weren't needing it. When I had an issue with a small leak (which felt huge) they answered their phone well after hours to assist me and were out the next day to fix the issue. Their pricing is fair and I believe to be competitive. Their company offers warranties on all of their work but I'm certain I won't be seeing them again for any claims. I will be recommending them to anyone who will listen. I am a VERY happy customer.